1Information We Collect
We collect information you provide directly, such as your name and email address when you contact support or subscribe to updates. When you purchase Joseph's Well, your payment is handled by our third-party retailer and payment processor; we do not receive or store your full card details. We may also automatically collect limited technical data such as your IP address, browser type, device information, and pages viewed.
2How We Use Information
We use the information we collect to deliver your digital product and access details, respond to support requests, process refunds, send transactional or (where you opt in) promotional messages, maintain and improve the website, and comply with legal obligations.
3Cookies & Tracking
We use cookies and similar technologies to remember preferences, understand how the site is used, and measure the performance of our marketing, including affiliate referrals. You can disable cookies in your browser settings, though some features may not work as intended.
4Sharing of Information
We share information only with service providers who help us operate — such as our payment processor, email provider, and analytics tools — and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our rights.
5Data Retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, we take reasonable steps to delete or anonymize it.
6Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to certain uses. To exercise any of these rights, contact us using the details below and we will respond within the timeframe required by applicable law.
7Children's Privacy
This website and product are intended for adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us information, contact us and we will delete it.
8Third-Party Links
Our site contains links to third-party websites, including affiliate and retailer pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
9Data Security
We use reasonable administrative, technical, and physical safeguards, including encrypted (SSL) connections, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "last updated" date will reflect the revision. Your continued use of the site after changes constitutes acceptance.
11Contact Us
If you have questions about this Privacy Policy or your data, contact us at support@joesephswell.com.